Thank you for your order! We appreciate you allowing our family farm to be part of your holiday season this year. Please review our helpful tips below which will help make the process of receiving and putting up your tree a quick and simple process.

  • Your tree will be shipped via UPS Ground unless you selected Express delivery.
  • If your items are being shipped to a residential address, UPS now ships to over 85% of households on Saturdays and over 65% on Sundays so be aware that your items may be be delivered on the weekend.

  • To unbox your tree you will want to lay the box flat on the floor.
  • The Christmas Tree box will be printed on two sides of the box. Find the arrows which will indicate which end is the top.

  • If you would like to remove your tree by just opening the ends, we recommend that you open the bottom of the box which will expose the trunk of the tree. 
  • You will notice  a string that is tied around the tree which affixes the tree to the bottom of the box to prevent the tree from sliding forward and breaking the top. You will need to cut this string to remove it.
  • You will find an envelope which contains our Tree Care brochure along with your tree removal bag, located in the bottom portion of your box.
  • If you ordered a Christmas Tree Stand, the legs and PIN will be located in the bottom of the box and the bowl will be located in the top section of the box.
  • You can then pull the tree out from the bottom of the box.
  • Alternatively, if you would prefer you can open the entire side of the box exposing all of the contents.

  • If you ordered a PIN style Christmas Tree Stand, you will find five parts for your stand. 

  • The three green legs will slide over each black peg located on the PIN portion of the stand. Make sure the silver clips slide into the holes which will keep the stand together until you are ready to take it apart at the end for the season for storage.

  • Once the legs are attached to the pegs, you will need to slide the bowl over the PIN. The bowl contains a rubber grommet which prevents the stand from leaking. 
  • In order to slide the bowl far enough down over the PIN to seal it, we recommend putting some lubricant on the black rubber grommet located on the bowl. A dab of dish soap will work perfectly.

  • Before you place your tree in the stand, it is VERY IMPORTANT that you put a fresh cut on your tree. 
  • While we do cut our trees just a short time before shipping them, a fresh cut should be made to your tree within two hours of when you place it in your stand in water. 
  • When a Christmas tree is cut, a layer of sap will form over the base of the tree. This prevents the tree from absorbing water. By making a fresh cut and then placing your tree directly in water you are ensuring your tree will last far beyond the holiday season.
  • Cutting a minimum of 1/2 inch off of the bottom of the tree is recommended. Make sure you don’t cut too much off our your tree will not slide down far enough over the PIN located in the tree stand.
  • See our Tree Care Instructions below which were written by the National Christmas Tree Association for more information. 

  • Included in your Christmas tree box you will also find a Christmas Tree Removal Bag. You can place your tree in this bag after the holiday season for a clean and simple removal process.

  • Thank you for allowing our family farm to be part of your holiday season! We look forward to doing business with you again next year!

Tree Care Instructions

When a Christmas Tree is cut, over half of its weight is water. With proper care, you can maintain the quality of your displayed Christmas Trees. Below are a number of tips relating to the care of displayed Christmas Trees:

 

  1. Displaying trees in water in a traditional reservoir type stand is the most effective way of maintaining their freshness and minimizing needle loss problems.
  2. Make a fresh cut to remove about a 1/2-inch thick disk of wood from the base of the trunk before putting the tree in the stand. Make the cut perpendicular to the stem axis. Don’t cut the trunk at an angle, or into a v-shape, which makes it far more difficult to hold the tree in the stand and also reduces the amount of water available to the tree.
  3. Once home, place the tree in water as soon as possible. Most species can go 6 to 8 hours after cutting the trunk and still take up water. Don’t bruise the cut surface or get it dirty.
  4. If needed, trees can be temporarily stored for several days in a cool location. Place the freshly cut trunk in a bucket that is kept full of water.
  5. To display the trees indoors, use a stand with an adequate water holding capacity for the tree. As a general rule, stands should provide 1 quart of water per inch of stem diameter. Devices are available that help maintain a constant water level in the stand.
  6. Use a stand that fits your tree. Avoid whittling the sides of the trunk down to fit a stand. The outer layers of wood are the most efficient in taking up water and should not be removed.
  7. Keep displayed trees away from sources of heat (fireplaces, heaters, heat vents, direct sunlight). Lowering the room temperature will slow the drying process, resulting in less water consumption each day.
  8. The temperature of the water used to fill the stand is not important and does not affect water uptake.
  9. Check the stand daily to make sure that the level of water does not go below the base of the tree. With many stands, there can still be water in the stand even though the base of the tree is no longer submerged in water.
  10. Drilling a hole in the base of the trunk does not improve water uptake.
  11. Use of lights that produce low heat, such as miniature lights, will reduce drying of the tree.
  12. Always inspect light sets prior to placing them on the tree. If worn, replace with a new set.
  13. Do not overload electrical circuits.
  14. Always turn off the tree lights when leaving the house or when going to bed.
  15. Monitor the tree for freshness. After Christmas or if the tree is dry, remove it from the house.
  16. Go to www.realchristmastrees.org and type in your ZIP code to find a recycling program near you.
  17. Never burn any part of a Christmas tree in a wood stove or fireplace.

 

Note: The tree care information was provided by the National Christmas Tree Association . We would like to thank the NCTA for all of their research and support.